Your Rights & Resources

You have the right to request and receive a copy of your mental health records.

To obtain your record, submit a written request to your provider via email, secure client portal, or mail.

This is in accordance with Texas Health & Safety Code §611.0045.

Your provider has 15 days to respond to your written request, 

According to Texas Health & Safety Code §611.008(a).

Texas Behavioral Health Executive Council (BHEC)

If you have questions about a licensed professional, or wish to file a complaint, contact BHEC directly at:

Texas Behavioral Health Executive Council (BHEC) 

1801 Congress Avenue, Suite 7.300
Austin, Texas 78701

https://bhec.texas.gov/discipline-and-complaints

Email: Enforcement@bhec.texas.gov
Phone: 1-800-821-3205

Filing a Consumer Complaint

To file a consumer complaint regarding mental health services, visit the Texas Office of the Attorney General 

https://www.texasattorneygeneral.gov/consumer-protection

This notice is provided in accordance with Texas state law.