Transform Your Life with Strittmatter Counseling

Late cancellations a/k/a cancellations ‘inside-the-notice,’ a/k/a ‘no-shows,’ are defined as a notice that occurs less than 24 hours prior of your scheduled appointment. See proper cancellation notice examples below.

All clientele are required to self-manage their therapy appointments within the SimplePractice portal. All SimplePractice appointment reminder emails describe how to cancel if a client is not permitted to by SimplePractice; ie due to being inside-the-notice as defined below. 

All appointments must be canceled at least 24 hours of the preceding calendar day to avoid a late cancellation fee. 

You are responsible for attending each appointment and agree to adhere to the following policy: If you cannot keep the scheduled appointment, you MUST notify our office to cancel or reschedule the appointment in advance of 24 hours of the scheduled appointment time.

• A 3 pm Tuesday appointment must be canceled by 3 pm on the calendar day before, or Monday.
• A 10 am Friday appointment must be canceled by 10 am on the calendar day before, or Thursday.
• A 9 am Monday appointment must be canceled by 9 am on the calendar day before, or Sunday.
• A 10 am Tuesday appointment must be canceled by 10 am on the calendar day before, or Monday, even if that Monday is a holiday.
• A 2 pm Monday appointment must be canceled by 2 pm on the calendar day before, or Sunday, even if the preceding Friday was a holiday.
• A 9 am Tuesday appointment must be canceled by 9 am on the calendar day before, or Monday, even if Strittmatter Counseling is closed that Monday.

It is the client’s responsibility to self-manage their therapy appointments regardless of a weekday or weekend, whether a holiday is in close proximity to the scheduled session, or if Strittmatter Counseling is closed in close proximity to the scheduled session.

Clients will not be charged a cancellation fee for force nature or cancellations initiated by Strittmatter Counseling. Clients will be given an opportunity to reschedule in close proximity to the canceled session in a private scheduler via Calendly.

Clients will be charged a cancellation fee of $100 to the credit card on file with SimplePractice or an invoice will be sent and must be paid prior to your next scheduled appointment. Said party can be different from the insurance broker where claims are submitted: due to what is permissible per each insurance broker’s platform.